Frequently Asked Question

Frequently Asked Question

Q. May I have a smaller cart? A. No. A 96 gallon cart is the standard size for a residential service.

Q. Can I pay my bill online? A. Yes. Click here.

Q. May I have my monthly payment withdrawn directly from my checking or credit card account? A. Yes. You may either register online through our website, or call 1-888-687-0177. We will send you an auto-pay authorization form.

Q. What time does my cart (trash can) have to be out for service? A. Your cart (trash can) must be out on your service day by 7:00 a.m.

Q. What items may I recycle? A. Paper, Plastic, Glass and Aluminum Cans.

Q. May I dispose of paint at your facility? A. Broward County customers, click here. Miami-Dade County customers, click here. Collier County customers, click here. Lee County customers, click here.

Q. Do you recycle light bulbs? A. Broward County customers, click here. Miami-Dade County customers, click here. Collier County customers, click here. Lee County customers, click here.

Q. Where may I report an accident? A. Please call 1-888-687-0177, and ask for Safety Director.

Q. Where may I report a Driver or a truck? A. Please call 1-888-687-0177.

Q. Where do I send my payment? A. Broward County customers, click here. Miami-Dade County customers, click here. Collier County customers, click here. Lee County customers, click here.

Q. What areas do you service? A. Click here.

Q. What size carts (trash cans) do you have? A. Click here.

Q. Where may I dump hazard materials? A. Broward County customers, click here. Miami-Dade County customers, click here. Collier County customers, click here. Lee County customers, click here.

Q. Who picks-up my bulk waste? A. Click here.